FAQs

 When will I receive my order?

Orders take 1-2 business days to process before they are shipped. Once shipped, delivery time depends on your location.

How much will I be charged for shipping?

United States 

Standard Shipping: 2-3 Business Days ($15 or free for orders over $100) 

Express Shipping: 1 Business Day ($35) 

Canada

Standard Shipping: 3-7 Business Days ($20) 

Worldwide 

Standard Shipping: 9-21 Business Days ($50) 

Note: Additional customs fee may apply for international orders based on your country. You will be held responsible for customs fee.

What happens if my outfit doesn’t fit me?

All our garments come with margin to tighten / loosen if needed. We encourage you to size up if debating between two sizes and always leave ample time for alterations in the event it is needed.

Can I customize my outfit?

Our ready to ship products cannot be customized. However, we take custom orders for bridesmaids, groomsmen, kids on a preorder basis. We require 5 or more outfits to qualify for a custom order. Please fill our our custom contact form or reach out to us at info@mannsey.com

Can I cancel my order?

Once an order is placed, we’re unable to cancel your order.

What is your return policy?

At this time, we are unable to accept returns. However, if your item arrives damaged or incorrect, we will make every effort to correct the situation. Please contact us at info@mannsey.com for more details.

All custom products are final sale and cannot be returned or exchanged. Read our full policy here

How can I care for my purchase?

We would recommend dry cleaning all our products.